At Main Line Dental Health & Wellness, we are committed to providing you with the highest standard of dental care. As our valued patient, you have rights that help ensure your experience is comfortable, respectful, and transparent. This Bill of Rights outlines your fundamental rights as a patient and highlights our dedication to your well-being.
The Right to Receive Respectful and Compassionate Care
You have the right to receive respectful, compassionate, and individualized care at all times. We prioritize creating a welcoming environment for all patients, regardless of their background or needs.
The Right to Make Informed Decisions About Your Care
You have the right to be fully informed about your treatment options, including the risks, benefits, and alternatives. Our team will explain procedures, diagnoses, and recommendations in a manner that is easy to understand, giving you the information needed to make decisions about your oral health.
The Right to Privacy and Confidentiality
Your privacy is of the utmost importance. We are committed to protecting your personal health information. All patient records are kept confidential and shared only with those involved in your care unless you provide consent otherwise, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
The Right to Be Treated Without Discrimination
We believe in providing care that is free from discrimination based on race, color, gender, sexual orientation, religion, disability, or any other characteristic. Everyone is entitled to receive care in a non-judgmental, inclusive environment.
The Right to Ask Questions and Participate in Your Care
You have the right to ask questions about your diagnosis, treatment options, and care plan. We encourage you to take an active role in your dental health by discussing any concerns or preferences with your dentist and healthcare team.
The Right to Receive Emergency Care
In case of a dental emergency, you have the right to seek prompt care and treatment. We make every effort to provide urgent care when needed, ensuring you are not left without assistance in times of dental distress.
The Right to Receive Care That Meets Professional Standards
Our dental team adheres to the highest standards of care, guided by professional ethics and industry regulations. You have the right to expect competent, safe, and effective treatment based on the latest dental research and clinical practices.
The Right to File a Grievance or Complaint
If you are dissatisfied with any aspect of your care, you have the right to file a grievance. We encourage open communication and will work with you to address your concerns and find a satisfactory resolution.
The Right to Have Access to Your Medical Records
You have the right to access your medical records at any time per applicable laws. If you need to review your history or obtain copies, please contact our office, and we will assist you with the process.
The Right to Receive Transparent Billing and Financial Information
You are entitled to clear, detailed information regarding your dental care costs. Our team will inform you of the costs associated with your treatment and will work with you to explore payment options, insurance coverage, and financing plans.
Commitment to Your Care
At Main Line Dental Health & Wellness, we are dedicated to honoring your rights as a patient and providing high-quality care. If you have any questions or need further information, please don’t hesitate to contact us at (610) 947-5566.